FAQ
Shipping & Delivery
Canada: All deliveries are sent via Canada post within 4-7 business days. Flat rate shipping $10 for customers in BC, Alberta, Saskatchewan and Manitoba and $18 flat rate for Ontario, Quebec, Newfoundland and Labrador, New Brunswick, Nova Scotia, Prince Edward Island. ALL orders over $80 free shipping Canada wide.
USA: Standard shipping 4-7 business days flat rate of $15 CAD
INTERNATIONAL: We ship to Australia, New Zealand, and the UK tracked packet international 10-20 business days flat rate $15CAD
Cancellations/Changes
We aim to process all orders immediately. Once the orders have been placed we cannot change details. However please email sales@collectivetanningco.com and we will endeavour to help.
Refund Policy
All Collective Tanning Co. sales are final. We cannot accept refunds due to health regulations. However if you are not satisfied with our product please email us at sales@collectivetanningco.com
Damaged Product
If your Collective Tanning Co. product arrives damaged please email us at sale@collectivetanningco.com with description and photos and we will assist you.
Product Information
Should I order medium or Dark?
It depends on the colour you are trying to achieve. But if you are not sure we always recommend starting with medium.
The longer you leave the tan on the darker the colour will be. You can rinse off after one hour or leave on up to 6 hours.
How long will my tan last?
As long as you prep your skin correctly and moisturise daily after application, your tan should last up to 7 days.
Can I use Collective Tanning Co. mousse on my face?
Yes. However, we always recommend a patch test prior to applying foam to your entire body.
Is Collective Tanning Co. tested on animals?
No. We strongly disagree with animal testing and only test on people!
Are Collective Tanning Co. products suitable for both men and woman and all ages?
Absolutely! Anyone can use our products.
Do you sell Collective Tanning Co. products in stores?
Not yet. Just our website for now. You can order https://collectivetanningco.com/collections/all
Wholesale inquiries
For all wholesale inquiries please email sales@collectivetanningco.com